Privacy Policy

Who we are

This website belongs to Imagine That Therapy LLC, a Virginia limited liability company. We provide center-based ABA therapy for children in Alexandria, Virginia. When this policy says “we” or “us”, it means us.

Our clinics:

• Belle Haven clinic: 1451 Belle Haven Rd, #410, Alexandria, VA 22307
• Hinson Farm clinic: 8101 Hinson Farm Road, #416, Alexandria, VA 22306

Phone: 703-634-3532

This policy and your child’s health information

This policy covers our website. Health information we receive as your child’s provider is different. It’s protected by HIPAA, and how we use and protect it is described in our Notice of Privacy Practices.

Our online intake form sends the information you enter (your name, phone number, email, ZIP code, your child’s age, your coverage and anything you write) by email to our family care team at familycare@imaginethattherapy.com. We use Resend, an email delivery service, to send it, and Cloudflare Turnstile to protect the form from spam and abuse. The website doesn’t store form submissions. Please don’t include medical records or diagnosis details in the form; we’ll talk through those by phone.

What we collect

• What you choose to send us. When you fill in our form, call or email, you may share your name, email, phone number and ZIP code, and details about your child: first name, date of birth, school, pediatrician, services, insurance and anything else you tell us.
• Technical data, automatically. Our website host, Cloudflare, and the other services our site uses process basic request data, such as your IP address, browser type and the pages you ask for. They use it to deliver the site and keep it secure, including in security logs.
• Analytics, unless you turn it off. We use Google Analytics to count visits and see which pages are useful. Google sets its own cookies to do this. You can turn it off any time in cookie settings. We don’t use advertising pixels, and nothing you type into our forms is sent to Google Analytics.

Cookies and similar technologies

We keep this short, because we use very little.

• Strictly necessary. Your cookie choice is saved in your browser’s local storage, so we don’t ask again on every page. If a page is password-protected, a strictly necessary cookie remembers that you’ve signed in. These are always on.
• Maps & embedded content (optional). Our location pages can show a Google Map. Google sets its own cookies when a map loads, so maps load only if you allow “Maps & embedded content”. Until then, you’ll see the address and a link to open it in Google Maps instead.
• Analytics (on unless you turn it off). Google Analytics cookies (named _ga and similar) help us understand how people use the site. To stop them, choose “Necessary only” or turn off “Analytics” in cookie settings.

Our fonts load from Google Fonts, so Google receives your IP address when you visit.

You can change your choice any time: Cookie settings. There’s also a link at the bottom of every page.

How we use information

• To answer your questions and get back to you.
• To check your insurance benefits.
• To schedule and provide services for your child.
• To keep the website running and secure.

How we share information

We share information only with service providers who help us run things:

• our website host, Cloudflare;
• Resend, which delivers our intake form to us by email, and Cloudflare Turnstile, which protects the form from spam and abuse;
• Google, for website analytics, unless you turn it off;
• the providers behind our email and phone systems.

We also share information when the law requires it.

We never sell or rent your personal information, and we don’t share it for targeted advertising.

Children

This site is for parents and caregivers. It isn’t directed to children under 13. To start services, parents may share information about their child with us.

Security

We use reasonable safeguards to protect what you send us. Still, no way of sending information over the internet is 100% secure. Please don’t send urgent or detailed medical information through the form. Call us instead at 703-634-3532.

Your choices and rights

• Change your cookie choice any time in Cookie settings.
• Contact us to see, correct or delete information you sent us through this site.
• Your rights over your child’s health information under HIPAA are described in our Notice of Privacy Practices.

Links to other sites

Our site links to Google reviews, Instagram, Facebook and LinkedIn, and to other websites. When you leave our site, their privacy policies apply, not this one.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page.

Contact us

Questions about this policy, or a request about your information? We’re glad to help.

• Phone: 703-634-3532
• Belle Haven clinic: 1451 Belle Haven Rd, #410, Alexandria, VA 22307
• Hinson Farm clinic: 8101 Hinson Farm Road, #416, Alexandria, VA 22306